Kendra Scott Shannon Solid 14k Yellow Gold Collar Necklace with 5 Diamond Stations Adjustable Chain 16-18"

All of our jewelry items are carefully inspected and maintained in excellent condition. Please review each product description carefully for specific details regarding minor wear, such as light scratches.

Most pre-owned jewelry pieces do not include the original packaging or documentation.

Yes. Due to the value of the products we offer, all shipments are fully insured and shipped securely through trusted carriers such as FedEx and USPS. Signature confirmation is required for delivery.

Yes. We accept trade-ins on select pieces. Visit any of our 28 New York locations with your item for an in-person inspection, and our team will evaluate its condition and value toward a potential trade.

Most pieces are sold as-is and cannot be resized or adjusted. Please review the product specifications carefully to ensure the item’s dimensions and fit meet your preferences before purchasing.

We currently ship within the continental United States and to all 50 states. We do not ship to P.O. Boxes, and all deliveries require a signature upon arrival. For additional details, please review our Shipping & Returns Policies.

1. Estimated delivery times from the date your order is placed:
2. USPS Priority (2-3 business days) 
3. FedEx Overnight (1 business day) 
4. Orders must be placed by Noon EST to qualify for overnight processing. Weekend and holiday deliveries may not be available.
5. Please note that delivery times may be affected by weather conditions, holidays, carrier delays, or order-specific requests.

We offer free shipping on orders over $50 USD.

We accept Visa, Mastercard, American Express, and Discover credit cards, as well as PayPal and Google Pay. All transactions are processed securely to ensure a safe checkout experience.

Refund requests must be submitted within 15 days of the original shipping date. Refunds are issued to the original payment method, and shipping charges are non-refundable.

Once approved, refunds typically appear within 3–5 business days, depending on your bank or credit card provider. Items are not eligible for refund after 15 days from the original shipping date. We do not offer exchanges online or in-store.